“CertBALM® is an extremely useful qualification for anyone who is wishing to or currently working in the banking industry. The material for the course is extremely well structured with excellent practical examples. The tutors involved in the course are first class and the ‘online residential’ was well conducted. I would recommend  CertBALM® at a heartbeat to anyone working in the banking industry; it is  an excellent course and it will grow in popularity due to its excellent relevant content.”